Subscription FAQ

Kira Player and Campbell O’Hare in Athena (2022)
Photo by John C. Hawthorne

General Subscription Questions

What is a subscription?

A subscription is a way to support Theatre Horizon AND guarantee your seats to future shows within our season. With a subscription, you purchase your tickets for the season in advance. That means no scrambling to buy tickets the day of or getting turned away because the show is sold out. It also means that you’re investing in Theatre Horizon and telling us that you’re just as excited about our season as we are! And to thank you, we offer many exclusive subscriber benefits to our most loyal patrons: subscribers like yourself. This year, to celebrate our 20th anniversary season, we’re offering 4 different subscriptions, so there’s something for every fan of Theatre Horizon:

Preview Subscriptions for $50.00
Early Bird Subscriptions for $140.00 (only available through 9/1/2024)
Classic Subscriptions for $160.00
20th Anniversary Platinum Subscription for $220.00

Please note that tickets to our Saturday evening, December 14th Cabaret Performance and Anniversary Celebration are not yet on sale.  If you would like to learn more about this special evening, and learn about how to upgrade your ticket, please e-mail ricki@theatrehorizon.org. More details are coming soon.  This will be an evening you won’t want to miss!

What is a Preview Subscription?

With our most affordable subscription package ever, anyone can enjoy Theatre Horizon all season long! A preview subscription lets you see all of our mainstage productions (Lauren Yee’s Young Americans, the Philadelphia area premiere of the hit show Penelope. and the extended run of Theatre Horizon’s sold-out show tick, tick…BOOM!) before anyone else. Plus, you get all the perks of being a Theatre Horizon subscriber: no fees, free exchanges to any other preview performance, the ability to pick any seat you want in our theatre, and the opportunity to get your tickets before they go on sale to the general public so you never have to worry about missing a show because it’s sold out. As a special thank you for subscribing, we’ll even throw in a concession voucher good for one (1) item up to $5.

Please note: Preview subscriptions are valid for preview performances ONLY. Preview dates for our 24/25 season are as follows:

TTB: We, Oct 9 @ 7:30p & Th, Oct 10 @ 7:30p
YA: We, Mar 9th @ 7:30p & Th, Mar 20th @ 7:30p
Pen: We, May 7th @ 7:30p & Th, May 8th @ 7:30p

Preview Subscriptions are available for $50.00.

What is an Early Bird Subscription?

Buy your 24/25 subscription by 9/1/2024, and save on great shows at Theatre Horizon all season long! Your Early Bird subscription gets you access to every show in our mainstage season (Lauren Yee’s Young Americans, the Philadelphia area premiere of the hit show Penelope, and the extended run of Theatre Horizon’s sold-out tick, tick…BOOM!), a ticket to our 20th Anniversary Cabaret, and a ticket to our R&B Brunch, featuring the best talent and cuisine Norristown has to offer.

Plus, you’ll get all the perks of being a Theatre Horizon subscriber: no fees, free exchanges, the ability to pick any seat you want in our theatre, and the opportunity to get your tickets before they go on sale to the general public so you never have to worry about missing a show because it’s sold out. As a special thanks for subscribing early, we’re also throwing in 2 concessions vouchers for one item up to $5 each, and one Broadening Horizons pass, so you can bring a friend to any one show this season for a 25% discount.

Make sure to hurry and buy our best-value subscription before sales must end on September 1st! Go (early) Birds!

Early Bird Subscriptions are available for $140.00.

What is a Classic Subscription?

Our classic subscription is a great way to ensure you get a ticket to every event in our season! Your subscription gets you access to every show in our mainstage season (Lauren Yee’s Young Americans, the Philadelphia area premiere of the hit show Penelope, and the extended run of Theatre Horizon’s sold-out tick, tick…BOOM!), a ticket to our special 20th Anniversary Cabaret, and a ticket to our R&B Brunch, featuring the best talent and cuisine Norristown has to offer.

Plus, you’ll get all the perks of being a Theatre Horizon subscriber: no fees, free exchanges, the ability to pick any seat you want in our theatre, and the opportunity to get your tickets before they go on sale to the general public so you never have to worry about missing a show because it’s sold out. To thank you for subscribing, we’re also throwing in 3 concessions vouchers for one item up to $5 each, 2 Broadening Horizons passes so you can bring a friend to any one show this season for a 25% discount, an invitation to one backstage pass this season to get a behind-the-scenes look at how our shows get made, as well as Theatre Horizon merchandise and gifts.

Classic subscriptions are available for $160.00.

What is a 20th Anniversary Platinum Subscription?

Theatre Horizon is celebrating its 20th anniversary this year, and we are offering this premium subscription as our platinum gift to you. This all-inclusive subscription gets you everything: access to every show in our mainstage season (Lauren Yee’s Young Americans, the Philadelphia area premiere of the hit show Penelope, and the extended run of Theatre Horizon’s sold-out tick, tick…BOOM!), as well as tickets to our special 20th Anniversary Cabaret with hits from our past 20 seasons, and our R&B Brunch featuring the best talent and cuisine Norristown has to offer.

Plus, you’ll get all the perks of being a Theatre Horizon subscriber: no fees, free exchanges, the ability to pick any seat you want in our theatre, and the opportunity to get your tickets before they go on sale to the general public so you never have to worry about missing a show because it’s sold out, and it doesn’t stop there. Our platinum subscription also includes 4 concessions vouchers for one item up to $5 each, 3 Broadening Horizons passes so you can bring a friend to any one show this season for a 25% discount, an invitation to every backstage pass this season to get a behind-the-scenes look at how our shows get made, the opportunity to come to our 20th-anniversary bash on Saturday, December 14th and the exclusive performance afterward at 7:30 PM, as well as Theatre Horizon merchandise and gifts throughout the year.

And do you have an event that’s special to you coming up this year? Give our box office a call to learn how you can use your platinum subscription to rent our space for a reduced price, pending availability.

20th Anniversary Platinum Subscriptions are available for $220.00.

What's the latest time at which I can subscribe?

You can subscribe at any point, but to get the most out of your subscription we suggest you buy before our season begins in earnest with tick, tick…BOOM! in October. 

When do I get my subscriber information?

After you purchase your subscription, you will receive a confirmation email with more information. We also send subscriber-only emails throughout the season with more details about the upcoming shows and reminders about your perks!

Pricing & Perks Questions

What tickets are included in each subscription?
Preview Subscription Early Bird Subscription Classic Subscription Platinum Subscription
tick, tick…BOOM! tickets Yes
(10/9 & 10/10 performances only)
Yes Yes Yes
Young Americans tickets Yes
(3/19 & 3/20 performances only)
Yes Yes $220
Penelope tickets Yes
(5/7 & 5/8 performances only)
Yes Yes Yes
20th Anniversary Cabaret tickets No Yes
(excluding special performance
12/14 @ 7:30p)
Yes
(excluding special performance
12/14 @ 7:30p)
Yes
(including special performance
12/14 @ 7:30p)
R & B Brunch tickets No Yes Yes Yes
What perks are included in each subscription?

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Preview Subscription Early Bird Subscription Classic Subscription Platinum Subscription
No Fees Yes Yes Yes Yes
Free Exchanges Yes Yes Yes Yes
Pick any seat Yes
(Preview performances only)
Yes Yes Yes
Get your tickets before they go on sale to the general public Yes Yes Yes Yes
Concession Voucher 1 2 3 4
Broadening Horizons Pass No 1 2 3
Theatre Horizon Merchandise No No At your first show Throughout the season
Backstage Pass No No Invite to one Backstage Pass Invite to all Backstage Passes
Discount on Renting Theatre Horizon (subject to availability) No No No Yes, call box office for details
Why are you asking me to add a donation to my subscription order?

Subscribers support Theatre Horizon by purchasing tickets to our shows way in advance (before we’ve started rehearsals or even finished casting!), and we greatly appreciate their unwavering confidence in our artistic capabilities. However, ticket and subscription sales account for less than 10% of our yearly revenue. When you add a tax-deductible donation to your subscription order, you help us bridge that income gap and ensure we can continue our mission to create affecting, transformative, and award-winning theatre in Norristown.

What tickets are included in each subscription?

Preview Subscription

tick, tick…BOOM! (10/9 & 10/10 performances only)
•Young Americans (3/19 & 3/20 performances only)
•Penelope
(5/7 & 5/8 performances only)

Early Bird Subscription (ONLY available until 9/1/2024)

tick, tick…BOOM! 
•Young Americans
•Penelope
•20th Anniversary Cabaret
•R&B Brunch

Classic Subscription

tick, tick…BOOM! 
•Young Americans
•Penelope
•20th Anniversary Cabaret
•R&B Brunch

Platinum Subscription

tick, tick…BOOM! 
•Young Americans
•Penelope
•Special 20th Anniversary Cabaret & Celebration on Saturday, 12/14 @ 7:30p (more info to come)
•R&B Brunch

What perks are included in each subscription?

Preview Subscription

•No fees
•Free exchanges
•Pick any seat
•Get tickets before they go on sale to the general public
•One (1) concession voucher

Early Bird Subscription

•No fees
•Free exchanges
•Pick any seat
•Get tickets before they go on sale to the general public
•Two (2) concession voucher
•One (1) Broadening Horizons Pass

Classic Subscription

•No fees
•Free exchanges
•Pick any seat
•Get tickets before they go on sale to the general public
•Three (3) concession voucher
•Two (2) Broadening Horizons Pass
•Theatre Horizon merchandise when you come to your first show
•Invitation to any one Backstage Pass 

Platinum Subscription

•No fees
•Free exchanges
•Pick any seat
•Get tickets before they go on sale to the general public
•Four (4) concession voucher
•Three (3) Broadening Horizons Pass
•Theatre Horizon merchandise throughout the year
•Invitation to all Backstage Passes 
•Discount on renting Theatre Horizon, subject to availability. Contact Box Office for details.

Why are you asking me to add a donation to my subscription order?

Subscribers support Theatre Horizon by purchasing tickets to our shows way in advance (before we’ve started rehearsals, or even finished casting!), and we greatly appreciate their unwavering confidence in our artistic capabilities. However, ticket and subscription sales account for less than 10% of the yearly revenue needed to keep our professional theatre operating. When you add a tax-deductible donation to your subscription order, you help us bridge that income gap and ensure that we can continue our mission to create affecting, transformative, and award-winning theatre in Norristown.

Reservation & Exchanges Questions

How and when can I reserve seats?

For the first time, Theatre Horizon subscribers can pick which shows and which seats they want, right when they buy their subscriptions! Just pick which subscription you’d like, on the next screen pick whether you’d like general seating or extra legroom, then pick which performances you’d like to come to, and then pick what seats you’d like for each show on the final screen.

Need to change dates or seats? No Problem! Just call the box office at (610) 283-2230 x1 or email us at Ticket@TheatreHorizon.Org and we’ll exchange your tickets for free.

Do you mail me my tickets?

We print out your tickets and have them waiting for you at the door when you arrive so you don’t have to worry about it! If you want a digital version of your tickets emailed to you, just email us at Ticket@TheatreHorizon.org

What if I need to exchange tickets?

Subscribers enjoy unlimited free ticket exchanges within a production! Just call the box office at 610-283-2230 x1 or email Ticket@TheatreHorizoon.org. Exchanges are subject to availability.

Miscellaneous Questions

Is Theatre Horizon's seating general admission?

No. Theatre Horizon has been operating as a reserved seating house since the 2014/15 Season.

What if I can't make any performances to a production but still want to subscribe?

One of the best aspects of a Theatre Horizon subscription is the flexibility. If you’re not certain you will be available for a show, we offer unlimited free exchanges within each event to our subscribers! You can also gift your tickets to a friend or family member—just reserve the tickets yourself or have them do it and they can pick up tickets under your name, no questions asked. And while Theatre Horizon is not able to refund you, you can convert tickets you aren’t using into a tax-deductible donation. Just choose the option that works best for you.

What is a concessions voucher?

A concessions voucher is a coupon for one free food item worth up to $5 from us! Enjoy a candy bar, a soda, or a bag of popcorn. You can either arrive early and enjoy concessions before the show in our lobby, take your food to your seat with you while you enjoy the show, or pick something up to keep you going during intermission. We’ll give you all your concession vouchers for the season when you come to your first Theatre Horizon show of the season, and you can use them however you please.

What is a Broadening Horizons Pass?

Over the past 20 years, Theatre Horizon’s best advocates have been our audiences. Word of mouth is one of the best ways for us to get new people to come in, enjoy our shows, learn in our classes, and join our community. To help make that easier and to thank our subscribers, we offer Broadening Horizon passes so subscribers can bring their friends who may not have been to visit us just yet.

Plus, seeing a show with a friend is always way more fun! Make a night of it by enjoying a discounted meal with one of our dining partners, then come see the show at Theatre Horizon!

We’ll give you all your Broadening Horizons Passes for the season when you come to your first Theatre Horizon show of the season, and you can use them however you please.

What merchandise and gifts do I receive for subscribing?

We’ve had Theatre Horizon branded blankets, cups, water bottles, and even shot glasses, not to mention the ever-stylish Theatre Horizon tote and t-shirt. We’ll mix it up from time to time, but it will always be something fun. On top of our merchandise, we’ll often hand out candies, little toys and and treats in our subscriber goody bags. Don’t ask so many questions, the surprise is half the fun!

Please note that only the classic and platinum subscriptions receive this perk.

What is a Backstage Pass Event?

A Backstage Pass Event is an opportunity to get a behind-the-scenes look at how your favorite Theatre Horizon shows get made. Take a tour of the theatre including the backstage area, learn a little bit about the creative process from one of the artists working on the show, and then stay for a bit of the designer run and be among the first to watch the show from beginning to end. This is a great way to spend an afternoon in Norristown, or a great gift for the theatre-lover you know who can’t get enough.

What is the 20th Anniversary Bash?

Theatre Horizon is celebrating its 20th anniversary season. Just like any year, there will be fun and festivities at Theatre Horizon all season long, but on Saturday, December 14th, prior to the 7:30 PM performance of the 20th Anniversary Cabaret featuring all the hits from Theatre Horizon’s past 20 years, we’ll be holding a fete honoring all the people who have made our work possible: our artists, our community, and you, our audience. So come and help us celebrate 20 years of history as we look ahead to the next 20!

Please note that this perk is initially only available to  20th Anniversary Platinum Subscribers, but other subscribers will have a chance to upgrade their ticket for that performance at a later date.