Subscription FAQ

Kira Player and Campbell O’Hare in Athena (2022)
Photo by John C. Hawthorne

General Subscription Questions

What is a subscription?

A subscription is a way to support Theatre Horizon AND guarantee your seats to future shows this season. And to thank you, we offer many exclusive benefits to our most loyal patrons: subscribers like you. For the rest of this year, we’re offering 2 different subscriptions, so there’s something for every fan of Theatre Horizon!

Classic Subscriptions for $96
20th Anniversary Platinum Subscription for $132.00

PLEASE NOTE: Classic Subscriptions do NOT include the option to attend the 20th Anniversary Celebration on Saturday, December 14th, and the following special performance of the 20th Anniversary Cabaret at 7:30PM that evening. If you would like to purchase a Classic Subscription and still attend the 20th Anniversary Bash and the following special performance for an additional fee, please contact our Manager of Giving, Ricki Gever-Eisenstein.

What is a Classic Subscription?

Our 3-Show Classic Subscription is a great way to ensure you get a ticket to every event in our season! Your subscription gets you access to every show in our mainstage season (Lauren Yee’s Young Americans, and the Philadelphia-area premiere of Alex Bechtel’s hit show Penelope), as well as a ticket to our special 20th Anniversary Cabaret.

Plus, you’ll get all the perks of being a Theatre Horizon subscriber: no fees, free exchanges, the ability to pick any seat you want in our theatre. To thank you for subscribing, we’re also throwing in 2 concessions vouchers for one item up to $4 each, 2 Broadening Horizons passes so you can bring a friend to any one show this season for a 25% discount, an invitation to one backstage pass this season to get a behind-the-scenes look at how our shows get made, as well as Theatre Horizon merchandise and gifts.

PLEASE NOTE: Classic Subscriptions do NOT include the option to attend the 20th Anniversary Bash on Saturday, December 14th, and the following special performance of the 20th Anniversary Cabaret at 7:30PM that evening. If you would like to purchase a Classic Subscription and still attend the 20th Anniversary Bash and the following special performance for an additional fee, please contact our Manager of Giving, Ricki Gever-Eisenstein.

3-Show Classic Subscriptions are available for $96.00.

What is a 3-Show 20th Anniversary Platinum Subscription?

Theatre Horizon is celebrating its 20th anniversary this year, and we are offering this premium subscription as our platinum gift to you. This all-inclusive subscription gets you everything: access to every remaining show in our mainstage season (Lauren Yee’s Young Americans, the Philadelphia area premiere of Alex Bechtel’s hit show Penelope), as well as a ticket to our special 20th Anniversary Cabaret with hits from our past 20 seasons.

Plus, you’ll get all the perks of being a Theatre Horizon subscriber: no fees, free exchanges, and the ability to pick any seat you want in our theatre. Our platinum subscription also includes 3 concessions vouchers for one item up to $4 each, 3 Broadening Horizons passes so you can bring a friend to any one show this season for a 25% discount, an invitation to every backstage pass this season to get a behind-the-scenes look at how our shows get made, the opportunity to come to our 20th-anniversary Celebration on Saturday, December 14th and the exclusive performance afterward at 7:30 PM, as well as Theatre Horizon merchandise and gifts throughout the year.

And do you have an event that’s special to you coming up this year? Give our box office a call to learn how you can use your platinum subscription to rent our space for a reduced price, pending availability.

3-Show 20th Anniversary Platinum Subscriptions are available for $132.00.

What's the latest time at which I can subscribe?

You can subscribe at any point, but to get the most out of your subscription we suggest you buy as early as you can.

When do I get my subscriber information?

After you purchase your subscription, you will receive a confirmation email with more information. We also send subscriber-only emails throughout the season with more details about the upcoming shows and reminders about your perks!

Pricing & Perks Questions

What tickets are included in each subscription?
3- Show Classic Subscription 3-Show Platinum Subscription
Young Americans tickets Yes $220
Penelope tickets Yes Yes
20th Anniversary Cabaret tickets Yes
(excluding special performance
12/14 @ 7:30p)
Yes
(including special performance
12/14 @ 7:30p)
What perks are included in each subscription?
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3-Show Classic Subscription 3-Show Platinum Subscription
No Fees Yes Yes
Free Exchanges Yes Yes
Pick any seat Yes Yes
Get your tickets before they go on sale to the general public Yes Yes
Concession Voucher 2 3
Broadening Horizons Pass 2 3
Theatre Horizon Merchandise At your first show Throughout the season
Backstage Pass Invite to one Backstage Pass Invite to all Backstage Passes
Discount on Renting Theatre Horizon (subject to availability) No Yes, call box office for details
Why are you asking me to add a donation to my subscription order?

Subscribers support Theatre Horizon by purchasing tickets to our shows way in advance (before we’ve started rehearsals or even finished casting!), and we greatly appreciate their unwavering confidence in our artistic capabilities. However, ticket and subscription sales account for less than 10% of our yearly revenue. When you add a tax-deductible donation to your subscription order, you help us bridge that income gap and ensure we can continue our mission to create affecting, transformative, and award-winning theatre in Norristown.

What tickets are included in each subscription?

3-Show Classic Subscription

•Young Americans
•Penelope
•20th Anniversary Cabaret

3-Show Platinum Subscription

•Young Americans
•Penelope
•Special 20th Anniversary Cabaret & Celebration on Saturday, 12/14 @ 7:30p (more info to come)

What perks are included in each subscription?

3-Show Classic Subscription

•No fees
•Free exchanges
•Pick any seat
•Get tickets before they go on sale to the general public
•Two (2) concession voucher
•Two (2) Broadening Horizons Pass
•Theatre Horizon merchandise when you come to your first show
•Invitation to any one Backstage Pass

Platinum Subscription

•No fees
•Free exchanges
•Pick any seat
•Get tickets before they go on sale to the general public
•Three (3) concession voucher
•Three (3) Broadening Horizons Pass
•Theatre Horizon merchandise throughout the year
•Invitation to all Backstage Passes
•Discount on renting Theatre Horizon, subject to availability. Contact Box Office for details.

Why are you asking me to add a donation to my subscription order?

Subscribers support Theatre Horizon by purchasing tickets to our shows way in advance (before we’ve started rehearsals, or even finished casting!), and we greatly appreciate their unwavering confidence in our artistic capabilities. However, ticket and subscription sales account for less than 10% of the yearly revenue needed to keep our professional theatre operating. When you add a tax-deductible donation to your subscription order, you help us bridge that income gap and ensure that we can continue our mission to create affecting, transformative, and award-winning theatre in Norristown.

Reservation & Exchanges Questions

How and when can I reserve seats?

For the first time, Theatre Horizon subscribers can pick which shows and which seats they want, right when they buy their subscriptions! Just pick which subscription you’d like, on the next screen pick whether you’d like general seating or extra legroom, then pick which performances you’d like to come to, and then pick what seats you’d like for each show on the final screen.

Need to change dates or seats? No Problem! Just call the box office at (610) 283-2230 x1 or email us at Ticket@TheatreHorizon.Org and we’ll exchange your tickets for free.

Do you mail me my tickets?

We print out your tickets and have them waiting for you at the door when you arrive so you don’t have to worry about it! If you want a digital version of your tickets emailed to you, just email us at Ticket@TheatreHorizon.org

What if I need to exchange tickets?

Subscribers enjoy unlimited free ticket exchanges within a production! Just call the box office at 610-283-2230 x1 or email Ticket@TheatreHorizoon.org. Exchanges are subject to availability.

Miscellaneous Questions

Is Theatre Horizon's seating general admission?

No. Theatre Horizon has been operating as a reserved seating house since the 2014/15 Season.

What if I can't make any performances to a production but still want to subscribe?

One of the best aspects of a Theatre Horizon subscription is the flexibility. If you’re not certain you will be available for a show, we offer unlimited free exchanges within each event to our subscribers! You can also gift your tickets to a friend or family member—just reserve the tickets yourself or have them do it and they can pick up tickets under your name, no questions asked. And while Theatre Horizon is not able to refund you, you can convert tickets you aren’t using into a tax-deductible donation. Just choose the option that works best for you.

What is a concessions voucher?

A concessions voucher is a coupon for one free food item worth up to $5 from us! Enjoy a candy bar, a soda, or a bag of popcorn. You can either arrive early and enjoy concessions before the show in our lobby, take your food to your seat with you while you enjoy the show, or pick something up to keep you going during intermission. We’ll give you all your concession vouchers for the season when you come to your first Theatre Horizon show of the season, and you can use them however you please.

What is a Broadening Horizons Pass?

Over the past 20 years, Theatre Horizon’s best advocates have been our audiences. Word of mouth is one of the best ways for us to get new people to come in, enjoy our shows, learn in our classes, and join our community. To help make that easier and to thank our subscribers, we offer Broadening Horizon passes so subscribers can bring their friends who may not have been to visit us just yet.

Plus, seeing a show with a friend is always way more fun! Make a night of it by enjoying a discounted meal with one of our dining partners, then come see the show at Theatre Horizon!

We’ll give you all your Broadening Horizons Passes for the season when you come to your first Theatre Horizon show of the season, and you can use them however you please.

What merchandise and gifts do I receive for subscribing?

We’ve had Theatre Horizon branded blankets, cups, water bottles, and even shot glasses, not to mention the ever-stylish Theatre Horizon tote and t-shirt. We’ll mix it up from time to time, but it will always be something fun. On top of our merchandise, we’ll often hand out candies, little toys and and treats in our subscriber goody bags. Don’t ask so many questions, the surprise is half the fun!

Please note that only the classic and platinum subscriptions receive this perk.

What is a Backstage Pass Event?

A Backstage Pass Event is an opportunity to get a behind-the-scenes look at how your favorite Theatre Horizon shows get made. Take a tour of the theatre including the backstage area, learn a little bit about the creative process from one of the artists working on the show, and then stay for a bit of the designer run and be among the first to watch the show from beginning to end. This is a great way to spend an afternoon in Norristown, or a great gift for the theatre-lover you know who can’t get enough.

What is the 20th Anniversary Bash?

Theatre Horizon is celebrating its 20th anniversary season. Just like any year, there will be fun and festivities at Theatre Horizon all season long, but on Saturday, December 14th, prior to the 7:30 PM performance of the 20th Anniversary Cabaret featuring all the hits from Theatre Horizon’s past 20 years, we’ll be holding a fete honoring all the people who have made our work possible: our artists, our community, and you, our audience. So come and help us celebrate 20 years of history as we look ahead to the next 20!

Please note that this perk is initially only available to  20th Anniversary Platinum Subscribers, but other subscribers will have a chance to upgrade their ticket for that performance at a later date.